No coverage in 'LTE' covered area, Telkom not delivering on promises

<p>On 18 November 2016 I signed up for Telkom 10GB lte data service and bought a lte wifi router at Telkom Store. It was confirmed that my area is covered for LTE service. I have not been able to use this service at my house, there is no signal for most days, if I get a signal then the connection is very slow. I logged case number ********** 8 with Telkom and no one has even called me to let me know what is happening with the issue. Every time i call for follow up I'm told to wait 48 hours ....that is not acceptable. All I'm asking is for Telkom to send a technician out to the area to test the signal and resolve the issue. </p>