1 reviews | Active since Jun 2017
No Coverage and Cancellation
<p>Hi All please do not ever sign up with Telkom mobile They are a bunch of lying ******* that doesnt give a **** about their clients! I asked 2 seprate branches to check for coverage and bothe sides said they have full signal. First of all they ****! there network is non existant when driving out of the city and when there is full LTE then when making a call in goes to no network. most of the time I have no network at all. I then called this useless company in thas where the worst customer experience occured. Its been 5 months since I asked for them to fit a booster or cancel...3 months since the technician has come to my area where I reside in to confirm the ******* coverage. Then got a sms stating my account is in arears a few days ago and its a debit order! I spoke to a miss Meriam Mopedi from the Joburg call centre last week and she doesnt respond even via the email just like every other staff member plus I called this morning for her to see why she is not getting back to me and the Lady Tandi has informed me that the complaint was only logged last week the 5 of june and that they do not have my email address as well ...I am lost for words and struggling to understand why this **** company is still in business. </p>
Hi Keagan , thanks for the response but I am not feeling very confident about it since i have been trying to get matters sorted for 5 months now and only to be without any feedback. I do have some emails as proof of my efforts should you requier them. I just want my contract cancelled and my number to be returned to prepaid thanks. my case number that was given to me by telkom mobile in feb - ********** 5.
Thanks for your efforts
Hi Keagan , thanks for the response but I am not feeling very confident about it since i have been trying to get matters sorted for 5 months now and only to be without any feedback. I do have some emails as proof of my efforts should you requier them. I just want my contract cancelled and my number to be returned to prepaid thanks. my case number that was given to me by telkom mobile in feb - ********** 5.
Thanks for your efforts
Hi Sifiso thanks for the feedback. I have read your reply yesterday. When will the networks department be contacting me? please not that if they call and its voicemail its due to the coverage issue. If i know more or less when they will call then I will make sure im in an area where I will have coverage. Otherwise they should mail me instead.
Hi Sifiso thanks for the feedback. I have read your reply yesterday. When will the networks department be contacting me? please not that if they call and its voicemail its due to the coverage issue. If i know more or less when they will call then I will make sure im in an area where I will have coverage. Otherwise they should mail me instead.
Hi Sofiso hope you had a good weekend. I am informing you that your networks department are displaying there ****y service again..Since your reply....NOTHING AT ALL! no feedback or calls or emails. And please dont tell me there is a process because thats what you guys are trained for. You guys cant give a time fram either and even when when you do judging from my experience it goes past this time frame and then nobody bothers and it just dies down.
Hi Sofiso hope you had a good weekend. I am informing you that your networks department are displaying there ****y service again..Since your reply....NOTHING AT ALL! no feedback or calls or emails. And please dont tell me there is a process because thats what you guys are trained for. You guys cant give a time fram either and even when when you do judging from my experience it goes past this time frame and then nobody bothers and it just dies down.
Just received an sms stating than my services will be turned off due to non payment.....Its a debit FYI got it a week ago thinking it was the wrong person but it reflects the cell number....and just now telling me that services will be turned off.
Just received an sms stating than my services will be turned off due to non payment.....Its a debit FYI got it a week ago thinking it was the wrong person but it reflects the cell number....and just now telling me that services will be turned off.