No coverage

I have 2 contract with Telkom Mobile,, 8071 and 8766. I have lodged a complaint a few months ago due to the bad signal i have where i stay, telkom sent 2 technicians out to my address and eventually came to the conclusion that they will install a booster into my home, which never happened. We are now moving to another location and sad to say but we do not have signal there either, although your website states that we supposed to have clear signal. I pay for a service monthly that i cant even use half of the time. It looks like Telkom expects me to stand outside when i want to go onto facebook or make a call or even chat to my friends and family, this is not acceptable. I need to know now how Telkom will benefit me?! The worst part is that they ***gy back with MTN which is just as bad, when telkom and MTN signal goes down nobody can reach me, please bare in mind that i am a mother and i have a 2 year old child in day care, what happens if something goes wrong with any of my family members for that matter? How will they be able to reach me if i constantly have no coverage. I am looking forward to hearing from you.