No Contract Signed - Poor communication

Now these guys from telkom behave like ******, i requested that my adsl lyne should be cancelled by the end of january, because i needed to move it to Afrihost. I was advised by Afrihost that the adsl should be kept in order to setup my account with them, so cancelled the request to supress the adsl data from telkom, then the agent on the phone told me that i am eligible for a discount of nearly R200 on my current package, and I went for it, to at least have R200 less to pay on my next bill. Now that my account is setup with afrihost, i want to fully move my adsl there, which should be easy, but Afrihost cannot proceed because i am in \contract"with telkom"