No contract or business but my account is debited monthly

<p> </p> <p>Telkom has been debiting my account and I don’t even have an account or contract with them, I have to reverse the funds every month which has bad credit record on my side, I have contacted your call center and I wait so long that I eventually hang up, I want someone to call me with regards to this and I want it sorted out. Its not my business that your consultants are so *********** with not confirming the correct banking details for your clients so please sort this out before i take legal action against you. I expect an email from you as soon as tomorrow morning, email me on ***</p> <p> </p> <p> </p>