NO CONTRACT, CANCELLED LINE, BUT STILL BILLED FOR AN EXTRA 2 MONTHS AFTER THE 30 DAY NOTICE PERIOD

I emailed cancel form on 29 sept. I was told I would have to pay 1 month notice till end Oct. I phoned 2nd week in Oct to find out the final amount due and was told they had recieved my cancellation but they did not begin to work on a cancellation before 21 days from recieving it!!! I waited till the end of Oct for my final account, it showed they had not cancelled & billrd me for November. I called them but was told they had no record of my cancellation, was asked to resend it and accounting dept would make a correction. further emails were sent on 7th, 17th, 21st asking for a response ... non was recieved. Each time I phoned I was given another ref' number. AT THE END OF NOVEMBER I WAS BILLED FOR THE DECEMBER PERIOD. I WENT TO THE TELKOM OFFICE, BUT THEY JUST PHONED THE CANCELLATIONS DEPT, GAVE ME THE PHONE & ASKED ME TO SPEAK TO THEM ... ONCE AGAIN RESULTING IN ANOTHER REF' NUMBER. Finally I have recieved January statement, the line has been cancelled ...BUT THEY ARE STILL BILLING ME FOR NOVEMBER & DECEMBER MONTHS ... I WILL NOT PAY IT ... I WILL SEE THEM IN COURT. THIS IS NOT THE 1ST TIME THIS HAS HAPPENED, IT WAS THE SAME WHEN I RELOCATED FROM PORT ELIZABETH TO KNYSNA. IT SEEMS LIKE TELKOM **********LY CONS EVERYONE INTO PAYING A 90 DAY NOTICE PERIOD. MOST PEOPLE DO PAY OUT OF SHEER FRUSTRATION BECAUSE NO-ONE IN TELKOM WILL ADDRESS THE PROBLEM.