No Contact (YET AGAIN)

<p>Im not sure why i have chosed telkom again after my previous bad experience. Againts my better judgment i got me adsl 10pmbs line and internet....all was good for a few months until i started receiveing bad signal....which i reported and had about 7-8 technicians reporting and (trying) to fix the problem. Which i was assured is sorted. So during this period i get my bill with huge discounts, and contact telkom immediately to query this and the agent assured me " no mam, its due to your service being down therefor the discounts". All good and well a month or two later i get a bill of almost R4000.00 and get told it was due to me not being charged back then....all that discounts given is now billed. I contacted them immediately and advised i did not once ask for discounts (even though my service was down) and was told they will escalate this and get back to me (3 weeks ago) and still nothing...............and not forgetting two weeks ago, my line went dead, my internet connection completely down, no end in sight after all my queries......just a plain we working on it. No one can give me an SLA as to how long this issue will last....just we working on it. Now i have to pay a bill month end, but a month without service. I do some work from home and im not being unreasonable but this is totally unfair, I cannot get work done, and i will not stand for this. My next point of contact will be the office of the consumer protector.</p>