1 reviews | Active since Feb 2013

22 Nov 2016, 14:03

No contact to help

<p>I am trying to move my services to my new premises.</p> <p> </p> <p>I have not received any proper feedback other than "back office will call you"</p> <p> </p> <p>Please note that you are going to bill me for a service I wont have, and that means logging a billing dispute which will cause further frustrations and issues and time, without any guarentee that it will ever be resolved.</p> <p> </p> <p>Don't you hear that your paying clients are crying out for decent service and competant call centre staff?</p> <p> </p> <p> </p> <p>Regards</p>

0
Replies (2)
's update23 Nov 2016, 10:01
Reviewer Update

...I will be waiting for that feedback!...

's update23 Nov 2016, 10:27
Reviewer Update

...and so I have just called technical, as well as sales (wasting another 30 minutes of my life... both of them saying that reference number does not exist and they dont know who i can call to follow up on that reference as the reference numbers does not start with AI...

Doe you have NO communication s****s in Telkom???

Shebon Pillay - I think you need training...

I will now go ahead and name and shame EVERY SINGLE person I deal with as it seems all agents are incompitent?