KD
Kobus D
1 reviews | Active since Oct 2013
15 Feb 2016, 10:45
No contact re my communication and complaints
Good day,<br> I am tottaly disappointed about the cold shoulder I am getting, whilst I am losing income, due to ADSL down time. it seems Telkom deliberatly ignores my complaints. I hereby request Telkom's legal department contact details as to claim loss of income. The followup on Hello Peter was also ignored.<br> <br> I need my line moved and my service reconnected.<br> I am offline for 8 days already.<br> in January it was 11 days.
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Replies (1)Telkom's replyOfficial
15 Feb 2016, 13:40Hello Kobusinfo,
Thank you for making contact with us
We do apologise for the delay. Please be assured that we have escalated your query and our team will attend and make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
We do apologise for the delay. Please be assured that we have escalated your query and our team will attend and make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply15 Feb 2016, 13:40
Official
Hello Kobusinfo,
Thank you for making contact with us
We do apologise for the delay. Please be assured that we have escalated your query and our team will attend and make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
We do apologise for the delay. Please be assured that we have escalated your query and our team will attend and make contact as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
