No Contact, No Debits

Hi,<br> <br> I app**** for an Iphone 6 with Telkom on Tuesday, 30 June 2015. I was contacted the same day to do the approval etc. I was told that Telkom would debit my bank account for R479.00 within 48 hours, once the debit has gone off then they will send the phone. 5 working days later. No Debit of R479.00 on my account. No reply to my e-mail as the contact number they have I cannot call from my landline. This is unacceptable service from Telkom. I have tried to make contact and I do not want to wait any longer. I did my part, I have the money ready. Telkom has bad service.<br> <br> <br>