No Contact from the Support Centers

<p>I have been trying for a very long time now to upgrade my <strong>SmartBroadband Wireless 20 GB</strong> to the <strong>SmartBroadband Uncapped Wireless. </strong>I have made numerous calls to the various contact centers as well as made online enquiries, all of which say that I will be contacted. Obviously I havent been contacted thus far.</p> <p><br />All I want is for my package to be migrated from a <strong>Capped</strong> to an <strong>Uncapped</strong> solution...</p>