TG
Travis G

1 reviews | Active since Jun 2016

17 Jun 2016, 20:37

No Contact From Company

<p>I tried to sign up for the LTE deal advertised on the Telkom website for R599 per month. When I tried applying in store, I was told that it was an online deal only, and that I would need to book a spot, as there were limited slots available. I app**** online, with slots available, and have not heard from anyone since. It has been over 2 months.</p> <p>I have tried emailing, Facebooking, and visiting their store, but I have not heard a single word from anyone.</p> <p>I now went into store to apply for the next available slot, which was R699, only to be told that they can only do the LTE lines for R799 per month. I have therefore been **** to for 2 months, and strung along so that they can charge us an extra R200 per month.</p>

0
Replies (3)
Telkom
Telkom's reply18 Jun 2016, 15:17
Official

Good day thatstravis

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

TG
Travis G's update30 Jul 2016, 20:38
Reviewer Update

Well surprise surprise Telkom, once again again you have proven yourselves completely useless. Since your last reply on June 18 there has been no progress or correspondance from you.

How on earth do you expect to keep customers with service as pathetic as yours.

I will be looking at stopping my 3 contracts with you, and spreading the word at how terrible your service is.

Have a lovely day further, because you clearly are not working.

TG
Travis G's update05 Feb 2017, 20:52
Reviewer Update

Well, it has been several months since our last chat. Well I can't really call it a chat because it's just me waiting for a response.

Thanks for for your lack of interest in your customers. You guys have really proven yourselves as useless as ever.