No contact after hellopeter complaint

<p>hi telkom thanks for no contacting me after i already had made a complaint on this platform "moving line hell" was the title ive called telkom with the ref number you guys gave and i was transferred once again three times because noone could find the ref Launa from the social team gave me, i would like to cancel my telkom service with immediate effect, i called in and was told that i must fill in forms and wait another 21 days to have a simple voice line changed to adsl and my number put in a pool i cannot wait another month for you guys to get your act together, i need internet and my home business is going down i am losing money because of these delays ive found a different internet provider MYiweb in my area which does no use your lines Thank God and is uncapped so its a goodbye from my relationship with telkom , please cancel my service of the landline please i will fill in cancellations form send it to my email ********** thanks and goodbye</p>