No connection and Feedback

I am disgusted at TELKOM service first I reported a faulty line in July on the 5th,2015. After numerous phone calls to their call centre only to be told that my query will take long to be resolved . As the area we reside in is a High risk area due to cable theft all I want to know is it my fault I the consumer for these cable theft that occur . I mean we are paying for the service we don't get them for free . my second complaint I bought a 3G USB modem on Sunday only to be told they can't Rica register it as they currently don't have any network connection, I mean this company advertises that they have the best LTE network I fail to understand this worse part the consultant at Kenilworth centre store promised to call me on \Monday"yesterday till now am still waiting for that call/sums . I decided to call them today this morning only to be directed to their answering machine . I mean I need to use this 3G modem for work purposes and my sister for her school work their stuff don't have name tags.Telekom should close their doors because clearly they no longer live up to their standards and other network providers I just hope this matter will be resolved urgently as I have lost hope"""