NO CONFIRMATION AND LONG DELAYS FROM TELKOM

<p>We have experienced the worst customer service experience ever with Telkom. We cannot actually believe that it has been 4 months and we have not heard anything back, no confirmation what so ever. We were told our Fibre will be sorted within 7-21 days. We had a guy by the name of Nigel Pretorious come to our home and pitched Fibre to us. We were very happy with the presentation and deal but we feel like it’s all lies. We signed our contract and expected to be connected at least a month later. It’s been 4 months now and still nothing. All we needed was common customer services to contact us and keep us informed but instead we get told lies after lies after I call them. To continue my trust and faith with Telkom I would appreciate some feedback and have Fibre installed in my home.</p>