1 reviews | Active since Aug 2012
No Competence No Education
<p>To Telkom CEO : You are probably uneducated and probably uneducable because you employ people with the same stature.</p> <p>They have absolutely no idea what the terminology SNR means on an ADSL line. </p> <p>I reported my adsl as VERY slow with a SNR of between 3 an 6. (In English this means - NO SERVICE)</p> <p>The technician visited my premises and admit that there is a CABLE fault. When he left my Phone line was also DEAD (In English this means I cannot make phone calls) </p> <p>4 days later the fault was cleared with comment "REPAIRED"</p> <p>My phone line is still dead (In English this means I STILL cannot make any calls)</p> <p>My ADSL is STILL VERY SLOW (In English it means I cannot use this expensive service at all)</p> <p>NEW ***</p> <p>ADSL and Phone Line Number : ********** 047</p> <p>DON’T CLEAR THIS FAULT AGAIN UNTIL YOU FIXED IT.</p> <p>PS. The sunshine will not fix it because it was not caused by the rain.</p>
Good Morning Leon,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good Morning Leon,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
