1 reviews | Active since Jan 2016
NO COMMUNICATION / UTTERLY DISGUSTING SERVICE
It is almost a week and I am still waiting for feedback for my tablet. I am not sure is the staff of both stores in alberton buying time for I don't for know what. At first it was a out of stock issue then after a whole lot of fighting the branch manager Lindani referred me to the other store to collect 2 phones and a tablet and ask for Mswaki, we went only to find out we needed to pay admin fee which was never mentioned to us but because the tablet was a new contract they said they could give it to me. I preferred rather to fetch everything altogether so I delayed it for the weekend. A day later a guy named Lerato phoned to say that he app**** for the contract of the tablet after we app**** on the 17th Dec already so I am not sure who didn't do they jobs properly and then they want to cover it with lies and everyone promise to phone but I don't hear from them. Lerato promised that he would have feedback during the weekend and he could have the tablet delivered to my workplace today latest Tuesday. Does it take four days to see if the application was successful or are they telling me stories and buying time coz they **** about the stock and kept telling me I could collect my stuf
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM184572
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM184572
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
