EJ
Eugene J

1 reviews | Active since Dec 2012

13 Feb 2015, 12:09

No Communication / Service

We reported a faulty line on the 5th of Feb. Received and sms with ***. Sent to Technical on the 8th. Had no contact to confirm a date and time to come fix the phone. Phoned in to get an update and after 35mins of holding figured there'll be no service their either. Why pay for no service!?

0
Replies (1)
Telkom
Telkom's reply13 Feb 2015, 12:36
Official
Hello snapm2r,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be assured that your query is being attended to and feedback will follow.

Your Reference Number: SM88545

We apologise for any inconvenience caused

Regards,
Launa Molapo
Telkom Social Media Team