No communication regarding Case no: ***4

Hi Telkom

Its ashame that i have to complain on here but it honestly seems like the only way to get your attention. I had recently requested for assistance on your Facebook page for someone to please help me in requesting a refund on credit of mine that is in my Telkom account with no active contacts.

I did received an SMS stating my query was being attended to on the 21st of Jan but since then heard absolutely nothing. Its almost R1300 that i overpaid to pay off the last 5 months of my contract early, so please can somebody help me in getting my money back

My name is Andrew Tyler"