No communication & no service.
<p>I placed an order with Telkom for the installation of a fixed telephone line, the installation date was given to me by a Sales representative from Telkom, installation date: (22/03/2017) morning.</p> <p>I also received a SMS saying that my installation would take place on (22/03/2017) and that it is a “MORNING APPOINTMENT”</p> <p> </p> <p> It is now past 13:00 on 22/03/2017 and nobody has arrived yet, I just spoke to the sales department and they say sorry they can’t get hold of the technician, please try and phone him yourself. </p> <p> </p> <p>I phoned the technician only to hear that their systems where down and they didn’t know where to go.</p> <p> </p> <p>So dear Telkom please could you tell me if this is good service from your side?</p> <p> </p> <p>I had to take the morning off from work to wait for your technician only to hear that I would need to take the rest of the day of because of your negligence. Now I had to take unpaid leave for the rest of the day to wait for your technician.</p> <p> </p> <p>So I want to know from Telkom what they are going to do about this and how they are going to repay me for wasting my time and money.</p>