LS
Luis S

1 reviews | Active since Oct 2010

15 Feb 2016, 13:26

no communication, no service

Telkom, the biggest communications company in South Africa with the biggest communication problems<br> <br> Has anyone actually tried phoning LTE sales? I dont think there is such a department.<br> Dial 2 for home, dial 1 for LTE - fixed line residential answers every time. Then you ask them to put you through to LTE Sales, and LTE technical support answers. <br> He then puts you through to an extension that doesnt answer the phone.. <br> You guys have wasted R600 worth of my cellphones airtime this month already.<br> <br> I've app**** for an LTE home demo twice in the last 6 months, no reply.<br> I've now tried to apply for the LTE unlimited special, I have a ticket number, but still nobody has contacted me in almost a week.<br>

0
Replies (1)
Telkom
Telkom's reply15 Feb 2016, 16:36
Official
Hello cybert11,

Apologies for the inconvenience caused. Our consultants will urgently follow up on this matter and advise.

Regards,
Moenieb.
Telkom Social Media Team.