No Communication - No Delivery on Commitments

On 24 July 2015, I signed up in store at the Pavilion branch for a Smart Plan 100 deal Telkom Mobile had been running on an iPhone 6 64GB. I was told the device would be available on the following Tuesday but realising this was unlikely, I gave it a full week before beginning the many, many attempts to contact the store - as per all Telkom stores, they simply do not answer their phones. No device was available and no delivery date could be given. I followed up consistently thereafter, trying numerous times to get through and eventually someone would answer but their response was always the same - no handset and no idea of when a handset would become available. The only time I had any communication was when I called, there has been NO feedback from Telkom's side at all. I was keen to pursue this offer but you cannot make it this difficult for me to give you my business. Evidently there is no clear stock management, no communication to customers and nobody seems to know what is going on or how to help. This is dragging close on a month now and I am left with no option but to turn to another provider.