No communication from Telkom, then BLACKLISTED!

On the 22nd November 2017 I sent an email to cancel my account. Telkom had to cancel the service because they could not provide the service at my new address. I provided them with my new address.

I then received an email statement and noticed that they continued to bill me even after I had cancelled. I phoned Telkom to query this, which they said will be waivered because the account was cancelled. I then expected my account to be zero. I then received no communications from Telkom thereafter regarding this account. No emails or post.

Then couple of months down the line I get an sms to say that I have been blacklisted. This is truly shocking from a big corporation.

I have always paid all my invoices on time. There was never an overdue invoice. I still have two other cell phone contracts with Telkom which I am considering to close down after being blacklisted.