1 reviews | Active since Jul 2014
No communication from Telkom
<p>Dear Telkom,</p> <p> </p> <p>I had a account with telkom, which I have cancelled due to relocation. According to me all my bills was paid to date. I am in Saudi at this moment and my mother has informed me that Telkom keeps on phoneing her regarding an outstanding account, and that they have handed me over to lawyers.</p> <p>THIS IS MY CONCERN: I cannot get hold of telkom at all. No email address, nothing, my mother has given them my email address and my telephone number, because they do not want to give her any information, but still they have not contacted me. </p> <p>I have tried several email addresses, but not one of them working. I have send a message on their web and no one responds. I have even opened the online chat, an there no one responds as well. </p> <p>I have contacted the Recovery lawyers and all that they have send me is their invoice, not even the invoice from telkom which they state is outstanding. </p> <p>It is unacceptable for me that Telkom hands me over to lawyers and not even inform me about an outstanding invoice, NO EMAIL, nothing!!! </p> <p>I am trying to reach Telkom but from Saudi it is not possible, and no where on the Net I can find an email address for Telkoms Accounts department. I do not mind ppaying, I just want to know what am I paying for, and no one seems to be able to answer me. I have asked the lawyers to send me the correspondance from telkom, or invoice so that I can just make sure what it is for and be able to send the proof of Payment but for that too I got no response. </p> <p> </p> <p>So I will really appreciate it if Telkom can just get back to me. Or if someone has an email address for them please do let me know.</p> <p> </p> <p> </p>
