No Communication from Telkom

<p>I subscribed to a Telkom deal (portable wifi router + 10Mb data per month for R100pm) after receiving an outbound call from a telesales person from Velocity towards the end of June. After giving them all my details I waited for the delivery. Eventually I started phoning around last week, but nobody seemed to know anything about it even when I gave them my reference number. This morning I spoke to a person at Velocity and they said the contract was cancelled by Telkom because of some credit risk failure and my ID number not matching something. They couldn't give me any further details so I phoned telkom. Got through to someone who said that they can't help me. I asked for another number so I can speak to someone who can give me more info. She said I must phone 10213. Had to wait in the cue for 24 minutes before an agent answered who couldn't help me either, but said she would put me through. I waited another 15 min before I got back to the same agent who said that the department is not answering the phone and I have to go to a telkom shop. So in future I must know not to take up any Telkom offers because they just waste my time.</p>