No communication from a telecommunication co.

I have a cellphone contract with Telkom and decided to take out a wifi contract as well. I went into the store on the 11 July 2015, Clint dealt with us and told us it would take 5 days to deliver the router and another 5 for the tv. he did mention that there was a complaint about late rdelivery or no delivery of the tv. <br> <br> 2 weeks later we go into the store not having received ANYTHING and were told by Marlon that he would have Clint call me with an update etc... the next day just before 12pm i decided to call Clint myself. he does not come to the phone instead gives messages to a girl. i asked him to call me at 1pm which he did not do. i called back again spoke to the girl again and again Clint does not come to phone but passes messages on to the girl. he did not make an effort to speak to me himself. he did not update me with regards to the progress etc. all the coomunication came from my side and i think this is a poor display of customer service. <br> <br> I would like this matter to be handled with urgency as i am a current telkom customer and is so outraged at the pathetic service i am getting that i might move all my business away!!!<br> <br> I want CLINT to call me!!!!!!<br>