No communication / **** billing / useless customer service

Telkom,

When are you prepared to assist me though? been writing to you on Twitter HelloPeter phoning you, am unfortunately not getting any assistance. The last report I wrote you you gave me this reference number: AI ********** . Still waiting for response thus far. Maggie ( From Telkom Twitter m) asked me to send her my statement so that they can research, it’s been more than a month since I did that, no feedback.

You been debiting my account on the wrong dates and leaving charges at the bank to be paid by me and you also charge me rejection fees. What kind of punishment is this? You punishing me for renewing two contracts with you? You seriously disgusting!