No Communication and No service!

Moved house last week Thursday 7April. Phoned Telkom on Monday 4 April to ask to transfer my services. No problem. Questions asked and answered. Got an order number. Phoned on the day of the move for a progress report. Got a fat lecture about affidavits and **** and I must go to a Telkom store. Went to Telkom Sandton City tonight 12 April. Have to phone the call centre I am told. Great. She phones the call centre for me. I speak to an agent who tells me my order could not be completed because I previously had a 24month contract and in order to complete the order I need to take out a new contract. Great. Told him to go ahead. Eventually he comes back to me and tells me the system is not allowing him to complete the order. I need to contact retentions on [Email Removed] I just did that only to get an automatic reply that someone will contact me within the next 14 business days. Really??? Come on. For real?? <br> Please somebody help me before I go totally nuts. I am being pushed from pillar to post and getting nowhere.<br> Telkom. Communication is your business and you have no idea how to.<br> In 2016 I can't simply have my services moved with out a hassle.<br> Ridiculous!!!!!!