RF
Roy F
1 reviews | Active since Jul 2009
27 Jan 2016, 15:38
No communication
Ordered LTE bundle 7 days ago, not a single communication since. Not even an order number or invoice.<br> <br> The only way I know I have been approved is that they pulled the first payment from my account. Not even a number on the website to call to track the order.<br> <br> During the order, the guy told me that Telkom would contact me and update me..... nothing.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
27 Jan 2016, 18:25Hello dodge107,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193392.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193392.
Kind Regards
Gadija
Telkom Social Media Team
Best regards,
Telkom's reply27 Jan 2016, 18:25
Official
Hello dodge107,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193392.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM193392.
Kind Regards
Gadija
Telkom Social Media Team
Best regards,