No Communication

I am so sick an tired of trying to contact or even email or speak to any form of human with regards to cancelling my line rental. I tried doing this in June of 2015 in the canal walk branch and to my surprise it was not done even after receiving a ref number. I called the contact center in July to confirm and again it was promised to be done and yet again NOT DONE. I now get a bill of R1000 plus and handed over to lawyers with their fee added as well. without being contacted by telkom even for apparent non payment. <br> This is a cpa issue and i will contact them if telkom does not contact me via email within the next 48 hours. Im sick and tired of consumers being victim to staff incompetence