LJ
Liesl J

1 reviews | Active since Apr 2012

29 Sept 2017, 12:10

NO COMMUNICATION

Good Day i have logged a faulty line with Telkom 2 days ago and no one has even made an attempt to call or email regarding the problem. Telkom has the worst service ever and this is not the 1st time i have been in this situation with them.

0
Replies (2)
Telkom
Telkom's reply05 Oct 2017, 11:32
Official

Hello LieslDeJager

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply05 Oct 2017, 12:59
Official

Hello LieslDeJager

As per our email correspondence , the fault is currently with our cable department as underground cables has been cut and the top of the pillar is missing.

Due to the cables having to be replaced it unfortunately takes longer than a normal line fault to repair.

At this stage we do not have an estimated time of repair.

Regards

Noleen

Telkom Social Media Team

Best regards,