No communication

<p>I app**** for a new TLE deal with Telkom last week. Unfortunately at the same time as this being done, another business sent through incorrect details on my payment profile, reducing my credit score to well below acceptable levels. As soon as I realised this, I logged a dispute with the business as well as the credit beareux' to get it sorted, but as usual it will take a while for this to be resovled. Due to this low credit score, my application was declined. Now, i can understand that Telkom will decline the application due to the wrong score, but what I can not accept is the fact that nobody cared to advise me about this. I had to phone in after a week to find out what the situation is as I have not heard anything yet. If they have send me a mail or anything, i could have followed up and made sure they get the corretc info, but they just do not bother . NOt good service at all</p>