MA
Manie A

1 reviews | Active since Sept 2011

01 Dec 2016, 09:17

No communication!!!

<p>I migrated to a bigger gig data on my lte contract. Went into the festival mall shop as required. </p> <p>Got R500 added to my account this month! Phoned this morning, no one told me there is a R500 penulty fee to migrate to another contract. This is utter bull****!! </p>

0
Replies (2)
Telkom
Telkom's reply01 Dec 2016, 13:19
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply06 Dec 2016, 15:34
Official

Hi manievanas,

Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number: ***1

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,