sS
sadrika S

1 reviews | Active since Mar 2016

07 Mar 2016, 16:49

no communication

I HAVE STILL NOT RECEIVED ANY FEEDBACK.THIS IS BEYOND RIDICULOUS.IM QUITE SHOCKED AT THE ATROCIOUS CUSTOMER SERVICE RECEIVED.I LOGGED THE COMPLAINT ON THE 1St OF MARCH AND TODAY IS THE 7TH!!!!!I CALLED THE XALL CENTRE ,AND WAS TOLD THE SOCIAL.MEDIA TEAM DEALS WITH MY QUERY.....SO CAN THE SOCIAL MEDIA TEAM DEAL WITH IT! DO NOT SEND ME A GENERIC MESSAGE

0
Replies (1)
Telkom
Telkom's reply07 Mar 2016, 19:40
Official
Hello sadrika,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Regards
Telkom Social Media Team