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Phillip M
1 reviews | Active since Jul 2011
15 Mar 2016, 07:49
No Clue on what they are doing...
Despite logging complaint *** and then receiving sms confirmation that issue was resolved, Telkom still processes an unauthorised debit of R1632.00 to my account, who knows what this amount is for. This is nothing but incompetence and mismanagement. How do I escalate this matter to the CEO department?
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Telkom's replyOfficial
15 Mar 2016, 08:33Hello philmeyer,
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply15 Mar 2016, 08:33
Official
Hello philmeyer,
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.
We sorry for the inconvenience caused.
We will follow up with our mobile team and have a consultant contact you.
Regards
Noleen
Telkom Social Media Team.