BE
Buanne E
1 reviews | Active since Nov 2016
19 Nov 2016, 10:14
No client support
<p>My internet went down about 2 weeks ago, called Telkom to inform them about the issue. They said a technician will come to fix the problem. No one came called them about 3 times after that and still no one came to fix my internet. </p>
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Replies (2)
Telkom's replyOfficial
20 Nov 2016, 14:13Good day.
Sorry for the delay and inconvenience caused. We've escalated this fault for urgent attention and our technicians will be in touch to advise.
Hello Peter ***
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Telkom's reply20 Nov 2016, 14:13
Official
Good day.
Sorry for the delay and inconvenience caused. We've escalated this fault for urgent attention and our technicians will be in touch to advise.
Hello Peter ***
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
BE
Buanne E's updateReviewer Update
21 Nov 2016, 09:57This is exactly what they said last time, still nothing has been done about it nor has anyone from Telkom contacted me! It has been 3days since I posted a review. I am highly upset and certain that I should not be expected to pay for this month as I have not recieved, as per contract, what I am supposed to pay for!!
BE
Buanne E's update21 Nov 2016, 09:57
Reviewer Update
This is exactly what they said last time, still nothing has been done about it nor has anyone from Telkom contacted me! It has been 3days since I posted a review. I am highly upset and certain that I should not be expected to pay for this month as I have not recieved, as per contract, what I am supposed to pay for!!