No client service

On the 4th March I upgrade after 24 month to the 300 per month contract, 100 min each different ways, <br> The next morning I saw on the paperwork Smnartplan 100, I went to Somerset where the say i must go to CT canalwalk, there Ra -eesah was not available but a man promise he will let her know that she put me on the wrong package, whice he did, a week after that i went to canalwalk and Ra-eesah was there and confirmed she did notify that department of the mistake and it will be rectify, close to 2 months down the line I send many e mails and made calls to the store, always promises but I am still on the wrong package, I pay the price now have to buy sms budles, pay big time for calls to telkom lines, calling telkom lines was the reason why I requst the 300 min pakage, I cancell all my bussiness with MTN and Mweb took everthing over to telkom, if i wanted poor service I would have stay where I was, i beleive Ra-eesah is doing what she can but feedback from her is like in zero, spend money on parking at canalwalk, money to drive up and down from Strand to Cape town and no one want to fix what they *****ed up, I tried to contact Tellom via internet still nothing, whice way now