NO CELLPHONE

<p>On 11th July, I app**** for a new cellphone contract with the Samsung Galaxy S8 + Gold.</p> <p>With the fact that I was away, I requested a delay in delivery.</p> <p>Deduction of funds took place on 15th July to ensure sufficient funds for the contract.</p> <p>On 25th July they came to do the delivery & instead of the S8+, they delivered a A7 Tablet.</p> <p>I rejected the entire delivery & did not sign for anything. Once the driver left, I contacted the call centre to advise them of the mistake.</p> <p>They advised that a mistake was made & that a new cellphone would be delivered by Friday 28th July.</p> <p>I made a follow up call on the 27th July & was told that on the system, it indicated that the cellphone was received. They then also confirmed again that this was an error & they would rectify the problem & get the phone delivered within 2-3 working days.</p> <p> </p> <p>I have since made another phonecall to follow up on the progress & was told that nothing has been done as yet.</p>