no cell activation - bad service

Was contacted and sold a contract by a telkom sell direct consultant named Saajida on fri 4/02/2015. Received delivery on 6th feb. Despite numerous efforts to have the phone activated for an entire week now. Still no joy. managed to get a consultant on tues 10 feb after abt 50 calls to that call centre on the number given-***. She promised activation 15 minutes later. To date nothing has been done. Tried to get hold of some one from that call centre at abt 25 calls on average per day during office hours. still no joy. In desperation contaction Telkom mobile customer services. They in turn after about an hour the first time today got hold of an operator from telkom direct who promised activation again within 15 mins. Nothing has been done again. Called Telkom mobile ag for assistance. Their operator tried to call the telkom direct people ag and after 30 mins came back to me saying nobody was responding. Im now at my wits end!! Pls sort