ML
Matthew L
1 reviews | Active since Feb 2016
03 Feb 2016, 12:59
No Cancellation Service
I've been trying to cancel a line for 3 weeks now. You cant do it in store. You cant do it online. You cant do it over the phone. You need to send an email with the relevant forms, which I've now done five times. The automated response says that someone will contact you within 48-72 hours. No one has contacted me.
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Replies (1)
Telkom's replyOfficial
03 Feb 2016, 15:28Hello mleach,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196253
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196253
Regards
Luleka
Telkom Social Media Team
Telkom's reply03 Feb 2016, 15:28
Official
Hello mleach,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196253
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM196253
Regards
Luleka
Telkom Social Media Team