JN
Joseph N
1 reviews | Active since Feb 2014
20 Jul 2015, 16:20
NO CANCELLATION DONE
I FILLED IN FORMS AT KEYWEST BRANCH ON THE 12/06/2015 TO CANCEL MY CONTRACT. I HAVE +- 10 MAIL FROM A CAROLINA DE WIT FROM THE BRANCH CONFIRMING CANCELLATION HAVE BEEN DONE. I CONTACT YOU EXTREMELY HELPFUL CONTACT CENTER AND THEY TELL ME ITS NOT CANCELLED. ACCORDINGLY TO THE CPA LAW I HAVE ARIGHT TO CANCEL MY CONTRACT AFTER 24 MONTHS. PLEASE GET SOMEBODY SENIOR TO CONTACT ME THAT'S IF THERE IS SOMEBODY SENIOR SILL WORKING FOR TELKOM.
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Telkom's replyOfficial
20 Jul 2015, 19:44Hello joseph7815,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126926.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126926.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
***
Best regards,
Telkom's reply20 Jul 2015, 19:44
Official
Hello joseph7815,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126926.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM126926.
We apologise for any inconvenience caused.
Kind regards
Ilhaam
Telkom Social Media
***
Best regards,