EH
Ed H

1 reviews | Active since Oct 2015

22 Aug 2016, 14:56

No cancellation

<p>Tried cancelling our adsl subscription for 6 months now.. but the debit order keeps going off. Telkom owes me about R3k by now, and every month i go into their shop to cancel again, and every time they say "its still active on our system".. and "we'll log the cancellation request, a manager will contact you". Im yet to receive any phone calls regarding my cancellation. And i dont have alot of free time to stand in your slow and useless queues where your staff 'log a request' and nothing happens. Unacceptable. Poor performance telkom. Someone please help.</p>

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Replies (1)
Telkom
Telkom's reply22 Aug 2016, 17:51
Official

Good Day ,

We will forward youyr query to accounts department to assist. The referance number is AI*** thank you.

Kind Regards

Yazied

Telkom Social Media

Best regards,