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MOROPO M
1 reviews | Active since Oct 2014
04 Feb 2016, 09:57
No cancellation
I had a cellphone contract with Telkom mobile which expired at the end of November last year but am still getting account bills to date! I have asked for this account to be closed since it expired but Telkom decided to ignore this. Worse part, I was paying +-R380 but now am being billed R700.00. I am not going to pay for something I didn't ask for. Please stop sending me bills because am not going to pay!!!
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Telkom's replyOfficial
04 Feb 2016, 11:05Hello Moropo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196674.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196674.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Best regards,
Telkom's reply04 Feb 2016, 11:05
Official
Hello Moropo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196674.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196674.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Best regards,