GM
Gerhard M
1 reviews | Active since Mar 2015
18 Mar 2015, 23:47
No call centre answer - no service
We have asked to get an technician out but he never arrived on the date he was scheduled to arrive.<br> It takes an avg of 30 minutes for an answer from a call centre and almost always the line gets dropped or we are referred to another call centre within Telkom.<br> It is impossible to talk to Telkom and the service are just absolutely shocking!
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Replies (1)
Telkom's replyOfficial
17 Apr 2015, 09:26Hello gerhardmoolman,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104448.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104448.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply17 Apr 2015, 09:26
Official
Hello gerhardmoolman,
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104448.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us.
We sincerely apologise for the inconvenience caused.
Your reference number is SM104448.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team