No call back or assistance

<p>i made an online request for a telkom line activation on Thursday (04/05/2017)</p> <p>the SMS reply that i recieved advised me that i will be contacted within 48 hours.</p> <p>it is now 09/05/2017 and still nothing.</p> <p> </p> <p>It is sad that for basic infrastructure, such a hassle is required. all i want is the line- rest assured i will not be taking a package with you fior ADSL. wouldnt want to be told that i can 'expect a call' when my line is down.</p>