No call back on online order/Despite product being advertised, not available

Despite being with Cell C for a number of years, I decided to look for the best deal to suit me, across all networks. I came across the Telkom Mobile online only deal - Samsung Galaxy S8 + Gear VR + Controller + 100GB once of data for R649 per month. I thought this was a great deal and app**** via their website. That's when the problems began. I app**** online on the 24th November and received a confirmation sms and email and was told that I would be contacted in 48h. I did not receive any calls, and then on Monday received an email that they could not contact me, but would try again, and sent me an email address to respond to in the interim, which I did. Received no response, so I called the sales call centre, which could not help me as it was an online deal, but gave me yet another email address. Again, no response. I then reapp**** online. This time I received a call at 5:30pm, but could not answer. The next day I received the same "could not contact" email. Again, I tried all avenues, with no success. I then reapp**** for a 3rd time online. This time I received a call within 2 hours, however, the consultant was confirming a sim only deal, that I had not ever app**** for. I explained what deal I was looking for, and the consultant said she would check on stock. She came back and said that they had not had stock for 2 months ! Why did they continue to advertise the product then !!!! I asked if I could sign up in the interim and then get the VR headset when they get stock. I was told that this was not possible, and that if I signed up now, I would forfeit the VR headset completely !! I duly cancelled my order. If this is how you treat prospective new customers, I shudder to think how you treat existing customers. Suffice to say that you have lost a potential client and I will warn anyone against using you.