No Call Back

<p>Telkom advertised their fantastic deal of the month for October so I went to buy it Online on 14th October. I filled out all the necessary personal details and the note recieved back was that to complete the order, a Telkom agent would be in contact with me. On 18th October I had still not recieved a call from an agent so I phoned the call centre. I was put on hold and then eventually spoke to an agent who put my details into the system and told me that all was correct with my details and that another agent would call me back a little later to finalise the deal. The call was 14minutes of which I had to pay for. To this day, 31 October, I have still not recieved a call from an agent. I think that it is unacceptable to advertise purchasing online and then not service the customer so that they can recieve the deal on time.</p>