NO BUSINESS TELEPHONE & INTERNET FOR A MONTH

<p>It has been a month now since we have had no internet and telephone lines in part of the Fores**** area of Cape Town. We are a company that lives off our telephones and internet and have lost so much business this month in view of this.</p> <p> </p> <p>There are over 20 business that we have gone to in our office park alone, all of which have had exactly the same problem. Telkom has not once contacted any of us to apologise or at least provide information on the matter. Every day we phone in to complain and check the status of our fault. No answers are given except for baseless apologies.</p> <p> </p> <p>Some businesses have lost more than us and are now in the process of filling a class action lawsuit towards Telkom (Some I believe in the millions of loss). I have been patient, but a month is too long and we have received no correspondence whatsoever, despite being told every day when I call that the matter has been escalated.</p> <p> </p> <p>As a small business, we are literally going under because of this. Telkom, please wake up. Please, can you help?</p> <p> </p> <p>If I so much as miss one payment, you cut us off without remorse. You don't provide your service that we pay for and we can complain until our hearts content, we receive not a penny back, never mind an explanation.</p>