NO BUSINESS SERVICE FOR 13 DAYS (08/12/2017 TO 20/12/2017)

I enjoyed no business telephone or internet services since 8 December 2017 despite the fact that the matter was reported and a fault number obtained. The local Telkom office was also visited no less than 5 times whilst the emergency number, 10210 was called on a daily basis, sometimes more than once.

I could not order or receive any orders during this two week period. I lost several very large contracts as a result of Telkom incompetency. I will have no other alternative but to introduce legal action to recover some of the losses which amount to thousands.

To date,20/12/2017 at 19:00 I am still without any services.

How can any business operate without these services. I paid the local Telkom office another visit today but without any success. They could not supply me with any information, merely that the matter was reported again.