No business phone for 3 days

Item: Telkom
Rating: 2
Author: ZAMADONDA XULU-KASABA

Today is Wednesday and Since Monday my business line and cellphone have been suspended. Payment is up to date, and I have not moved. The waiting can last an hour when I call 10217 (from a friend's phone as I can't call from mine ). This is terrible business practice, I can't wait until my contract is over! I need my lines reconnected urgently!

Helpful (0)

Replies (1)

Telkom's replyOfficial

07 Oct 2015, 09:19

Hello KASABA Z,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon..

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM153641

Regards
Luleka
Telkom Social Media Team

Telkom's reply07 Oct 2015, 09:19

Official